Trusted by enterprise support
and knowledge teams worldwide
From SaaS customer support teams to enterprise IT and knowledge operations, organizations use Kelu to make their institutional knowledge instantly queryable.
“Kelu cut our support ticket volume by 58% in the first month. The citation links mean customers trust the answers — they are not second-guessing the AI.”
“We connected it to our Slack workspace and Confluence in an afternoon. Our on-call teams now get accurate answers to internal process questions instantly.”
“The analytics dashboard showed us exactly which questions our knowledge base was failing to answer. We filled those gaps and customer satisfaction jumped significantly.”
“We embedded the widget in our help center on a Monday. By Thursday our support channel volume had dropped 40%. Our team cannot believe how fast it worked.”
“Kelu powers our internal knowledge assistant. 200 engineers ask questions daily and get answers grounded in our runbooks and architecture docs.”
“The AI evals showed us our retrieval was returning irrelevant chunks for a whole category of questions. One tuning session and groundedness went from 74% to 93%.”
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