The Discord bot is switched off for now

The Discord bot is switched off for now. New Discord bots can't be added, and bots set up earlier no longer answer @mentions or forum posts. For your community, answer with the website widget, or with Slack and Microsoft Teams bots.

What works today

The same cited answers, on the surfaces you can set up now

Switched off for now

Discord

  • Bots set up earlier no longer answer @mentions or forum posts
  • New Discord bots and sources can't be added
  • Discord sources added earlier keep syncing

Website widget

For public communities
  • One script tag on your docs or site
  • Answers with numbered sources
  • Says so when your docs don't cover a question

Slack & Teams bots

For your team
  • Mention the bot in a channel or message it directly
  • Follow-ups remember the conversation
  • Available on Pro and above
For developer communities

Answer your community from your docs

Put the website widget on your docs so community members get cited answers where they read. Add community sources such as Discourse and GitHub Discussions to your knowledge base so their answers can be found too.

  • Index docs sites, GitHub repos and OpenAPI specs
  • Add Discourse forums and GitHub Discussions as sources
  • Coverage Gaps show what the community asks that your docs don't answer
  • Free plan available for small communities
Why teams trust the answers

Answers you can check, from a system that won't guess

01

Every answer from your docs shows its sources

Numbered links point to the page and section each part of the answer came from, so anyone can check it in one click.

02

It says "I don't know"

When your content does not cover a question, Kelu does not guess. In a helpdesk it posts nothing and tags the ticket for your team.

03

It stays in sync on its own

Each source re-syncs on its own schedule, from every 5 minutes for tickets to daily for websites. Unchanged pages are skipped.

Got questions?

Frequently Asked Questions

Common questions about Discord Bot

Give your community cited answers

Start with the website widget on your docs. It is one script tag.

Free to start · No credit card required