Simple, transparent
pricing
Start free, scale as you grow. No per-seat fees on Pro. Cancel anytime.
Free
Explore Kelu with one knowledge base
- 1 knowledge base
- Up to 500 indexed pages
- 100 AI questions / month
- 1 team member
- Website & docs crawler
- Document uploads & Q&A pairs
- OpenAPI spec & YouTube sources
- Embeddable web widget & API
- Analytics
- Bring your own AI model key
Pro
For growing teams serving customers and employees
- 5 knowledge bases
- Up to 10,000 indexed pages
- 1,000 AI questions / month
- Up to 10 team members
- All Free features
- Slack & Microsoft Teams bots
- GitHub repo & code indexing
- Notion, Drive & Confluence connectors
- Helpdesk automation (Zendesk, Intercom, Freshdesk & more)
- Priority email support
Enterprise
For large organizations with advanced needs
- Unlimited knowledge bases
- Unlimited indexed pages
- Unlimited AI questions & seats
- All Pro connectors & bots
- Remove Kelu branding (white-label)
- SSO (OIDC / SAML)
- Source groups (scope answers per docs version)
- Custom SLA
Compare plans
| Feature | Free | Pro | Enterprise |
|---|---|---|---|
| Knowledge bases | 1 | 5 | Unlimited |
| Indexed pages (documents) | 500 | 10,000 | Unlimited |
| AI questions / month | 100 | 1,000 | Unlimited |
| Team members / seats | 1 | 10 | Unlimited |
| Re-indexing allowance / month | 2M tokens | 30M tokens | Unlimited |
| Website & documentation crawler | |||
| File uploads (PDF, Word, Excel, HTML, CSV, Markdown, text) & Q&A | |||
| OpenAPI specs & YouTube videos | |||
| Website widget, form deflector & MCP server | |||
| Search & Chat REST API | |||
| Slack & Microsoft Teams bots | |||
| GitHub indexing (code, issues, PRs) | |||
| Cloud connectors (Drive, Notion, Confluence) | |||
| Helpdesk automation (Zendesk, Intercom, Freshdesk & more) | |||
| Analytics | |||
| Bring your own AI model key (BYOK) | |||
| Hide 'Powered by Kelu' branding | |||
| Docs version labels | |||
| Source groups (scope answers per version) | |||
| SSO (OIDC / SAML) | |||
| Custom SLA | |||
| Support | Community | Priority | Dedicated |
Got questions?
Frequently asked questions
Each end-user message the assistant answers counts as one question — whether it arrives via the widget, the Slack or Teams bot, the Chat API, or the dashboard Ask section. Follow-up messages in the same conversation each count as a question. Search API queries and preview runs do not count.
Yes. A single knowledge base can include a crawled docs site, a GitHub repo, a Notion workspace, and a Confluence space simultaneously. All sources are unified into one queryable index.
Yes. Pro comes with a 14-day free trial on your first subscription.
With annual billing, Pro is $79/month instead of $99/month — saving $240 per year. Enterprise annual discounts are negotiated per contract.
Owners and admins are emailed at 50, 80, 90, 95 and 100% of your monthly limit; once you hit 100% new questions are rejected with a clear message until the quota resets at the start of the next calendar month, or until you upgrade. Upgrading mid-month takes effect immediately.
Each time Kelu reads a new or changed page, it turns the text into embeddings, which uses tokens. Free includes 2 million tokens a month, about 4 full re-indexes of 500 pages. Pro includes 30 million, about 3 full re-indexes of 10,000 pages. Unchanged pages use none. If you run out, new and changed pages are still saved and found by their exact words, and become fully searchable when the month resets.
Yes. New subscriptions have a 14-day money-back guarantee. After that, refunds are at our discretion, and annual subscriptions may get a prorated refund within the first 30 days. See the Terms of Service.
All major credit cards. Enterprise customers can pay via invoice on net-30 terms.
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