Internal answers inside Microsoft Teams
Bring your knowledge bases into the chat tool your company actually uses. Employees ask about policies, IT, and product knowledge in Teams and get cited answers from OneDrive, Confluence, and the rest of your stack.
Enterprise Q&A in Teams
Meet employees where the org already communicates
Employee Self-Service
- HR, IT, and policy questions answered in Teams
- Citations link to the authoritative document
- Answers from OneDrive, Confluence, Drive, and more
- Says so when your docs don't cover a question
- Available to every employee, no new tool to learn
Microsoft-Stack Native
- OneDrive source with 10-minute re-sync cadence
- Google Drive and Confluence alongside if you're hybrid
- PDF policy uploads for documents outside any system
- SSO via SAML/OIDC for the dashboard and Ask portal
- Restricted documents for sensitive internal content
Governance
- Each bot answers only from the knowledge bases you pick
- Workspace audit logs for admin actions
- Optional PII masking of indexed content
- Content isolated per workspace, never used for training
- Encryption in transit and at rest
Teams today, everywhere tomorrow
The Teams bot runs on the same knowledge bases as the internal Ask portal, the Slack bot, and the dashboard. Index your internal sources once, and every channel answers consistently — update the policy in OneDrive and, after the next sync, Teams cites the new version.
- Same retrieval pipeline and citations across all channels
- Internal Ask portal for a dedicated Q&A experience
- Slack bot for teams that straddle both chat tools
- Gap analytics show which internal docs are missing
- Start with one department's knowledge base, expand from there
KeluChatKelu 9:14 AM
You can carry over up to 5 unused days. Carried-over days must be used by 31 March, or they expire [1].
Sources:
• Leave Policy 2026 (https://acme-my.sharepoint.com/…/Leave Policy 2026.pdf)
Rated 👍 helpful — tap it again to undo.
Answers you can check, from a system that won't guess
Private stays private
Internal knowledge bases have no public surface at all. To keep past tickets private, add them to an internal knowledge base.
Every answer from your docs shows its sources
Numbered links point to the page and section each part of the answer came from, so anyone can check it in one click.
It says "I don't know"
When your content does not cover a question, Kelu does not guess. In a helpdesk it posts nothing and tags the ticket for your team.
Got questions?
Frequently Asked Questions
Common questions about Microsoft Teams Bot
Good fits are OneDrive (re-synced every 10 minutes), Confluence, Google Drive, uploaded policy PDFs, and internal wikis like Notion — the places enterprise knowledge already lives.
Knowledge bases carry per-knowledge-base permissions, documents support restricted visibility, and the bot answers everyone in the channels it is added to. SSO via SAML/OIDC covers dashboard and portal access, with audit logs for review.
Your content stays isolated to your workspace, PII masking can scrub indexed content, data is encrypted in transit and at rest, and nothing is used to train models.
Yes. Create separate knowledge bases per department — HR policies, IT runbooks, product docs — each with its own permissions, and scope the bot to the right ones.
One knowledge setup, two bots. The same knowledge bases power the Teams and Slack bots, so engineering can ask in Slack while the rest of the org asks in Teams, with consistent, cited answers.
Answer your whole org in Teams
Connect OneDrive, Confluence, and your policy docs — then let Teams do the asking.
Free to start · No credit card required