One platform, from ingestion
to answer
Kelu ingests your knowledge, retrieves with hybrid search, answers with citations, and delivers everywhere your users ask — with the quality, security, and developer tooling to run it in production.
Answer Engine
AI Chat
RAG answers with source citations, conversation memory, and streaming across every channel.
Knowledge Sources
Websites, GitHub, Notion, Confluence, help desks, Drive — 24 source types in all, synced automatically.
Doc Proposals
Kelu watches which questions the assistant can't answer well, ranks them by volume, drafts the missing answer from your own content, and hands the draft to your team.
Hybrid Search
Kelu combines semantic vector search with full-text ranking and fuses the results — so "rotate credentials" finds the page titled "regenerate API keys," and an exact error code still matches exactly.
Channels
Docs AI & Search
Embeddable Docs AI with chat, Cmd+K search, and reader sidebar modes — one script tag.
Browser Extension
Kelu's browser extension (Chrome, Edge, Opera) opens your knowledge base in the browser's side panel.
Slack Bot
Install the Kelu bot in your Slack workspace and every channel becomes a front door to your knowledge bases.
Discord Bot
The Discord bot is switched off for now.
Microsoft Teams Bot
Bring your knowledge bases into the chat tool your company actually uses.
Support
Support Automation
Ticket deflection, copilot drafts inside your helpdesk, and simulations.
Support Form Deflector
Answer the question when a user submits your support form — deflect before the ticket exists.
Support Ticket AI
Kelu reads incoming tickets in Zendesk, Intercom, Freshdesk, Front, and Linear, answers the ones it has grounded evidence for, and hands the rest to your team with your escalation tag — nothing is posted on them.
Simulations
Simulations run the assistant against your past resolved tickets and produce a reviewable result set — each answer with its sources, confidence score and a human review — so you calibrate the confidence threshold on real data instead of guessing.
Quality & Trust
Analytics
Questions per week, top sources, languages, knowledge gaps, and token counts per answer.
PII & Zero Retention
Indexed content and questions from the widget, API, and Ask can be scanned for PII (emails, names, phone numbers, card numbers, IBANs) and masked before they reach any model.
Bring Your Own Model (BYOK)
On any plan, Kelu can call the model on your provider account with your key.
Citations & Grounding
Trust in AI answers comes from provenance.
Answer Quality
An assistant you can't measure is an assistant you can't trust in production.
Security & Privacy
Your knowledge is your business.
Developers
MCP Server
Every Kelu knowledge base doubles as a Model Context Protocol server.
API & SDKs
Everything the widget does is available to your code: streaming RAG chat, hybrid search, feedback, and suggested questions — via the public REST API, the hosted widget script, an MCP server per knowledge base, and the React and JavaScript SDKs.
See it on your own content
Connect a docs URL or upload files, and get cited AI answers in minutes — free, no credit card required.
Free to start · No credit card required