Kelu vs My AskAI
Both platforms let you turn documents into an AI chatbot with a widget. This comparison covers retrieval architecture, source coverage, chat surfaces (Slack / Discord / Teams / MCP), and pricing.
Feature comparison
Information about My AskAI is drawn from their public website and documentation.
Where Kelu focuses differently
More surfaces, one product
Kelu ships Slack, Discord, and Microsoft Teams bots, a hosted widget, a React component, an MCP server, and a browser extension — all included on the same plan. Buyers who need docs answers on more than one surface avoid stitching several tools together.
Hybrid retrieval with abstention
Vector-only search finds passages that are semantically close but not exact matches for rare terms (SKUs, error codes, API names). Kelu combines vector, BM25, and reranking, and refuses to answer when confidence is low rather than confabulating.
Broader source coverage
25 connectors including GitHub, Confluence, OneDrive, Linear, Salesforce, YouTube, Discourse, and Stack Overflow — plus every helpdesk (Zendesk, Freshdesk, Front, Jira SM, Intercom) as a ticket source. Handles internal knowledge as well as customer docs.
Automated evals, not just feedback
Every answer is scored automatically for groundedness and citation quality using an LLM judge. You see accuracy trending over time, not just a thumbs-up ratio.
Frequently asked questions
Is Kelu a good replacement for My AskAI?
If your assistant answers only from a small set of docs and a widget on your site, both work. If you need bots (Slack / Discord / Teams), MCP, form deflection, git-repo sources, or the same knowledge base surfaced through multiple channels, Kelu covers more ground on one plan.
Does Kelu cite its sources?
Yes. Every answer links to the exact passages it was grounded in. When retrieval doesn't find enough coverage the assistant declines rather than making something up (abstention gate).
How does pricing compare?
Both publish pricing openly and offer a free tier. Kelu's Free plan is 100 questions/month; Pro is $99/month for 1,000 questions and 5 knowledge bases; Enterprise is custom.
Can I migrate from My AskAI?
Yes. Reconnect the same sources (websites, files, Notion, Google Drive, Zendesk), point the widget embed at Kelu, and you're running. Most teams are live in under an hour.
Is my data used to train models?
No. Content you connect and end-user conversations are never used to train models. PII masking and retention controls (down to zero-retention) are built in.
See for yourself
Connect your docs and get your first AI-powered answer in under 5 minutes. No credit card required.