What is Confluence?
Confluence is Atlassian's enterprise wiki and knowledge management platform. It is the primary documentation and knowledge-sharing tool for many large engineering and support organizations, hosting everything from architecture docs to HR policies.
How Kelu works with Confluence
Everything you can do once the integration is connected.
Confluence Cloud support
Kelu connects to Confluence Cloud with an Atlassian account email and API token.
Space and page tree indexing
Select specific Confluence spaces and page hierarchies to index. Kelu follows the page tree to capture all child pages.
Frequent and on-demand sync
Confluence re-syncs every 10 minutes, or click Sync Now in the Kelu dashboard whenever you make major updates to your Confluence space.
Restricted content handling
Add a Confluence source to an internal knowledge base and its pages are restricted: answered in Ask, the browser extension and internal MCP servers, never in public widgets.
How to set it up
- 01
Add a Confluence source in Kelu. Enter your Confluence Cloud workspace URL, the account email, and an API token.
- 02
Select the spaces and page trees you want to index. Large spaces are indexed in batches.
- 03
Click Next to test the connection, then Add source. For sensitive content, add the source to an internal knowledge base. Kelu re-syncs every 10 minutes.
Related integrations
Notion
Connect Notion pages, databases, and wikis so your team can ask questions and get AI answers with citations from your internal knowledge.
Google Drive
Connect Google Drive to index Google Docs, Sheets, Slides, PDFs, Office files, and folder collections into your Kelu knowledge base.
OneDrive
Index one person's OneDrive, or one folder in it, through a Microsoft 365 app registration: PDFs, Word documents, spreadsheets, and notes.
Got questions?
Confluence — Frequently Asked Questions
Common questions about connecting Kelu to Confluence.
No. Kelu supports Confluence Cloud, connecting with an Atlassian account email and API token.
Large Confluence spaces are indexed in batches. Kelu pages through the Confluence API to capture all pages in a space, including deeply nested child pages. The first sync of a very large space may take several minutes but subsequent incremental syncs are faster.
Yes. Add the Confluence source to an internal knowledge base, where every document is restricted. This ensures sensitive internal content — HR policies, architecture decisions, financial docs — never appears in public customer-facing chat.
Yes. You select which spaces and page trees to include during source configuration. You do not need to grant Kelu access to your entire Confluence instance — only the spaces you explicitly select are indexed.
Yes. Many enterprise teams add both as sources: Confluence provides the knowledge base articles, and the Jira Service Management source adds resolved service desk requests. Both are searched together in one knowledge base.
Ready to connect Confluence?
Start free, no credit card required. Connecting Confluence needs the Pro plan, which comes with a 14-day free trial.