Enterprise controls without the enterprise drag
Your knowledge is your business. Kelu isolates every workspace, masks PII before content reaches any LLM, never trains models on your data, and ships the SSO, audit, and permission controls your security review will ask about.
Controls that matter
The security posture behind every deployment
Isolated by design
Data Protection
- Workspace isolation for content, embeddings, and chats
- Encryption in transit and at rest
- PII masked before any LLM call
- Your data is never used to train models
- Delete a source and its indexed content goes with it
Your IdP, your rules
Identity & Access
- SSO via OIDC and SAML 2.0
- Per-knowledge-base permissions for members
- Restricted document visibility within a knowledge base
- Client keys with scoped, revocable access
- Allowed-groups enforcement on integration keys
Reconstruct anything
Auditability
- Workspace audit logs for admin actions
- Conversation history with citations
- Traces of retrieval behind every answer
- Signature verification on every webhook
Safe by architecture
Grounded answers are a security feature
The biggest AI risk in customer-facing deployments isn't a breach — it's the assistant confidently saying something your company never approved. Kelu's architecture answers only from content you indexed, cites it, and falls back transparently otherwise.
- Answers bounded by your approved, indexed content
- Citations make every claim verifiable
- Public surfaces retrieve only public documents
- Enterprise plan adds advanced governance and SSO enforcement
What teams say
Deployed in production, cited by the buyers who chose it
“Deployed on our docs site in an afternoon. Every answer has citations, and the abstention gate means we've never had a customer complain about a made-up answer.”
PN
Priya Nair
Head of Customer Support · Supabase
“The knowledge base connected to our Slack, Confluence, and helpdesk in one setup. On-call teams get the same cited answer whether they ask in chat, in the widget, or from Cursor.”
TR
Tom Richter
IT Operations Manager · Grafana Labs
“The gap analytics turned into a real docs backlog. Deflection went up because we finally knew which pages were missing — the AI told us.”
AC
Ana Castillo
VP of Customer Experience · Clerk
Frequently Asked Questions
Common questions about Security & Privacy
No. Indexed content, embeddings, and conversations stay isolated to your workspace and are used only to answer your own questions. Nothing is shared across customers or used for model training.
Personally identifiable information in questions is masked before content reaches the LLM, and conversations are stored with that masking applied. Data is encrypted in transit and at rest.
OIDC and SAML 2.0 connections are supported per workspace, so employees authenticate through your identity provider. Enterprise plans include SSO alongside audit logs and advanced governance.
Three layers: separate knowledge bases for public and internal content, per-knowledge-base permissions for members, and restricted document visibility within a knowledge base. Public widgets and API keys retrieve only public documents.
Bring it to your security review
Read the security overview, or talk to us about enterprise requirements.
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