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Knowledge Bases

Discourse

Index forum topics, replies, and accepted answers from Discourse

What is Discourse?

Discourse is the leading open-source discussion platform used by developer communities, support teams, and enterprise intranets. It organizes knowledge into topics and replies, often with a 'solved' answer marked by the community. Kelu indexes this structure so AI answers can draw on the collective intelligence already captured in your Discourse forum.

Integration

How Kelu works with Discourse

Everything you can do once the integration is connected.

Topic and reply indexing

Kelu indexes every topic title, opening post, and reply. The accepted (solved) answer, if there is one, comes right after the opening post, before the other replies.

Category and tag filters

Restrict indexing to specific Discourse categories or tags — for example, only your 'How-To' and 'Support' categories. Exclude off-topic boards like 'General Discussion' or 'Meta'.

Incremental sync

Kelu re-syncs your forum every 10 minutes to pick up new topics and replies. Solved-answer status updates are re-indexed automatically.

Private category support

Provide a Discourse API key to index private or staff-only categories. Add the source to an internal knowledge base to keep them off the widget.

Setup

How to set it up

  1. 01

    In the Kelu dashboard, add a Discourse source. Enter your Discourse forum base URL, plus an API key from your Discourse admin area if you need private categories.

  2. 02

    Configure category and tag filters so only relevant boards are indexed. Optionally turn on Solved topics only to keep just the topics with an accepted answer.

  3. 03

    Click Add source. The first sync starts right away, and Kelu re-syncs every 10 minutes so new solved topics are indexed automatically.

Got questions?

Discourse — Frequently Asked Questions

Common questions about connecting Kelu to Discourse.

Ready to connect Discourse?

Start free, no credit card required. Connecting Discourse needs the Pro plan, which comes with a 14-day free trial.